How Should Project Managers Consider Corporate Strategy?

I recently had a discussion with some of my friends about whether we as project managers should take into account corporate strategy while managing our projects.

Many may immediately reply “Yes, of course!”.  In fact, more and more business literature nowadays emphasizes the alignment between project management and corporate strategy. Moreover, most project managers are enough enthusiastic to not limit themselves within a particular project, but instead look for opportunities to contribute more to their companies.

So, if you are among people who reply as above, I completely agree. However, in my opinion, the more important question is HOW should we consider corporate strategy. And, in this case, the answer is not unique. It really depends, on your corporate culture, on your authority level. And, last but not least, it depends on the corporate strategy itself.

In functional and big organizations in which hierarchy and strict report line is supported, project managers would focus strongly on the project charter and take corporate strategy mostly as reference. On the other hand, in projectized organizations where project managers possess great authority, influence and where communication with top management is flat, project managers should always think about corporate strategy during projects. The main reason is that in those organizations, corporate strategy may be made up by project managers themselves, or at least, they contribute many ideas and perspectives to the strategy formation process.

The existence of the corporate strategy and the its explicitness also have a role here. How can project managers take into account corporate strategy if there is not any? Or if it is formulated in vague manner? In this case it is just dangerous for project managers to think about corporate strategy. Project charter, instead, is an ultimate resource to consider.

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Upstream and Downstream Project Management

I recently read a great article on Seth’s Blog : Upstream and Downstream, which discussed about the importance of “getting out of the box” in our job. It is right to project management, too. Although most project managers are proactive, many just get concentrated too much on their own activities and forget about the big picture.

Upstream project management

The main function of project managers is to balance various project constraints: scope, schedule, budget, risks, stakeholders’ expectations etc. However, if a project manager over-focuses on internal project environment, she may get lost in details and forget about the business needs of her project. By taking a closer look at the organization strategy and the project’ business case in a larger context, a project manager has a chance to deliver more value to her company.

Moreover, project sponsors are mostly senior management, who are more strategy-oriented than business-operation-oriented. To gain and maintain support for projects from these key stakeholders, a project manager should understand the business requirements for her project and regularly communicate with senior management not only about project status, but also about the extent to which her project is aligned with organization strategy.

Downstream project management

In many projects there is a group of stakeholders whose interest is not considered closely enough: end-users, i.e. those who will use the product of the project. Many project managers work most closely with customers, who authorize the project, give formal acceptance or rejection for project deliverables, etc. Actually, if a project team take into account end-users’ expectations seriously enough, they can avoid many problems with customers.

What are the impediments for project manager to go upstream and downstream

Many project managers choose to stay “in box”, not because they do not understand the importance of going upstream and downstream, but because it is safer for them to stay within the comfort zone. There are also many project managers who implement project management methodology just to “protect” themselves from being blamed. The main challenge for project managers to broaden their activities is to establish a trust relationship with key stakeholders: sponsor, customer, key end-users and project team. It is the most important responsibility for project managers to gain common understanding from these groups. Support from key stakeholders is the key for successful upstream and downstream project management